![]() When a new frame is set up by the recipient, they will be offered the option to input a six-digit Gift Claim Code. Once the frame has been set up - and the gift has been claimed - the “Claim Code” field will disappear (alongside the “Edit Gift” and “Erase Gift” options).ģ) Where does the recipient enter the Gift Claim Code?. ![]() ![]() Once they tap on the code, they will be directed back to the "Share" screen to send the code to the recipient.Open the frame settings menu (1) and scroll down to find the Claim Code (2).Select the frame that was prepared as a gift.In this case, the giver or any invited frame member can easily use their own Aura Frames app to look up the code again and to share it with the recipient: However, if they didn't do this, the recipient may not know the code. The person who gave the frame - and prepared it as a gift - should have used the Aura app's "share" option to let the recipient know the code: To find out how to generate a Gift Claim Code, read the second option (Virtual Gift Preparation) in this FAQ or view this video:Ģ) Where can the recipient find the Gift Claim Code? Any preloaded gift message and photos that are linked to this unique code will then be displayed on the frame. One of the gift preparation options allows the giver to generate a unique Gift Claim Code that the recipient can then enter into their Aura app to claim their gift content. To find an overview of the different Gift Preparation options, please have a look at this article:Ģ) Where can the Recipient find the Gift Claim Code?ģ) Where does the Recipient enter the Gift Claim Code? Once the frame connects to the final recipient’s WiFi network, the message and photos will appear on the screen. Aura’s Gift Preparation process allows the giver to personalize the recipient's gift experience by preloading a virtual gift message and photos to a frame.
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